Minnesota adds text-to-911 service statewide for users who can't call


The state’s Division of Public Security unveiled particulars of the brand new service Tuesday, Dec. 5.

“Think about having to cover from an intruder in your bed room closet or witnessing a home

violence state of affairs. Textual content-to- 911 is a lifeline for individuals who would put themselves in hurt’s

method in the event that they referred to as 911,” stated Jackie Mines, director for the DPS’s Emergency Communication Networks. “Talking with a dispatcher continues to be the quickest approach to obtain assist, so name for those who can, textual content for those who can’t.”

Beforehand, deaf Minnesotans have gone and not using a direct solution to talk with 911 facilities, and an estimated 20 % of residents endure some type of listening to loss, in line with a DPS information launch.

In emergencies by which calling isn’t an choice, individuals ought to enter 911 within the “to” subject and textual content the precise tackle and sort of emergency within the message earlier than urgent ship.

Customers ought to use easy phrases and promptly reply questions and comply with directions, the DPS stated. Additional, makes use of shouldn’t embrace abbreviations, emojis, footage or slang in messages.

The service, funded by 911 charges, is accessible statewide.



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